Who we are
Scottish Energy Efficiency operates the website solarpanelsfalkirk.co.uk. We arrange no-obligation surveys and quotes for domestic solar panels and battery storage in the Falkirk council area, with installation carried out by our MCS-certified partner. Our address is Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY. You can contact us at info@scottishenergyefficiency.co.uk or on 0141 230 0198.
What information we collect
When you use our contact or quote forms we collect your name, a UK phone number, your email address, your postcode, and the option you select for what you are interested in. We also record the page you submitted the form from and the website domain, so we know which site your enquiry came from. If you call or email us, we may note down relevant details of the conversation to help us arrange your survey.
How we use your information
We use your information to contact you about your enquiry, to arrange a no-obligation survey and quote, and to communicate with you about a potential installation. We share your details with our MCS-certified installation partner for the purpose of arranging the survey and preparing a quote. We do not sell your personal information to third parties.
How we send your form
When you submit a quote form on this website, your details are sent to our enquiry handling system so that our team can contact you. The form submission uses standard web protocols to transmit the data you entered.
How long we keep your information
We keep your enquiry details for as long as is necessary to handle your request and any follow-up, and afterwards in line with our normal retention practices. If you ask us to delete your details, we will do so where we are not legally required to keep them.
Your rights
You have the right to ask what information we hold about you, to ask for a copy, to ask us to correct anything that is inaccurate, and to ask us to delete your details in appropriate circumstances. To exercise any of these rights, email info@scottishenergyefficiency.co.uk or call 0141 230 0198.
Cookies
This website does not use cookies for advertising or cross-site tracking. Any cookies used are limited to what is needed for the site to function. See our cookies page for details.
Changes to this policy
We may update this privacy policy from time to time. The date shown at the bottom of this page indicates when it was last updated.
Frequently asked questions
Do you sell my details?
No. We do not sell your personal information to third parties. We share your details with our MCS-certified installation partner only for the purpose of arranging your survey and quote.
How do I ask for my details to be deleted?
Email info@scottishenergyefficiency.co.uk or call 0141 230 0198 and ask us to delete your details. We will do so where we are not legally required to keep them.
What information do you collect from the form?
We collect your name, phone number, email, postcode, the option you select for what you are interested in, the page you submitted from, and the website domain your enquiry came from.